SHIPPING POLICY: Thank you for shopping at Encompass 4 Wellness. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Times
All orders are processed within 4-7 business days.
Due to high demand and the impact of Covid-19, processing may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Fees are based on the weight of your package
REFUND POLICY: Due to the nature of our products, we do not process refunds. We do accept returns for exchange, for items damaged in transit. We are not responsible for packages lost or stolen. Customers must contact the shipping carrier to investigate parcels lost in transit.
Due to Covid-19, USPS is experiencing delays nationwide. We are not responsible for these delays - all orders are provided tracking information automatically when they are shipped, sent to the email address provided at checkout
Exchanges
To be eligible for an exchange, you must email us at Encompass4Wellness@gmail.com within 7 days of receiving your package explaining the damage and provide photos showing damage to the external package and the damage caused to your item.
